Same result when I tried downloading the latest driver from DisplayLink website. I then tried downloading the driver from the CD provided and the installation appeared to be 'in progress' and then it just stopped with no notice or window popping up saying anything. I did this, and a 'Generic USB Hub' driver was installed - but nothing showed up in the system tray. The instructions state (for Win 7) to just connect the docking station to laptop and Windows will start installing the DisplayLink Driver automatically. That unit just arrived today and I had the same problem. Thinking that I didn't want to have the same problem I decided to return the Toshiba unit, but replace with a similar featured version from Targus instead - model ACP71USZ. They said the unit was bad and I should return and replace. They tried downloading the latest drivers directly from DisplayLink site, but that didn't help. However, when I attempted to load the driver software that came with the Toshiba it did not work (the software did not show up in the task bar). I first bought a Toshiba Dynadock U3.0 which seemed to have all the features I wanted. Since my laptop does not have a dedicated docking station I decided to buy a universal docking station so that I could use my dual monitors (as I had with previous laptop). I also have two external monitors - both Dell U2412. Here is the situation I have a Samsung NP700Z5AH-S0AUS (running Win 7 professional 64-bit) which has two video cards: 1) Intel HD Graphics Family and 2) AMD Radeon HD6750M.

I am hoping someone can help me with getting this software to load / work for my setup.

Dell asmedia root hub driver